When I look at my EZVIZ monitoring screen on the PC, I see a green square. Somewhere in the middle. What is that? How do I get that away?
A
Answer by
Ashish Bajaj
The green square you see on the EZVIZ monitoring screen is likely a motion detection zone. It is used to detect movement within that area. To remove it, you need to access the settings of the EZVIZ Studio software and disable or modify the motion detection settings.
I need start Ezviz Studio on PC as a User. During the start always wont admin pass. Why?
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Answer by
Ashish Bajaj
The reason why Ezviz Studio requires admin password during startup could be because it needs certain permissions and access to system resources in order to function properly. To start it as a user without admin password, you may need to contact your system administrator or the software developer for further assistance or possible alternative solutions.
I am unable to zoom in or zoom out in the live or playback section while using Ezviz Studio on my PC.
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Answer by
Sean Hill
I managed to access the FAQ page provided by the developers on their website through Google's Cache technology, because there was a question there that referred to this issue. The developers stated that you can zoom an image in both live and playback, but only on the web. There is a possibility this could apply to the Ezviz Studio as well, but as you can see it's only for the images. There is nothing mentioned about the video playback features.
I recommend checking the built-in Help section to see exactly what you can and can't do while using the video streaming mode. I know that for my security system I have to enable the Zoom first by pressing the zooming icon and then I can use the mouse wheel to zoom in or out.
My ezviz app keep opening a pop up that says unstable network suggest to lower video quality. How do I do this please.
Answer by
Pooja Bajaj
To lower the video quality in Ezviz Studio for Windows, you can navigate to the settings menu within the app and locate the video quality settings. From there, you should be able to adjust the video quality to a lower setting to address the issue with the unstable network.
We are using Ezviz Studio in China. But in Italy our Headquater can't see the images. If the Italian IT Manager opens all the doors, he will be able to see. But as you know, it is very dangerous to open all the doors. What ports we have to open?
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Answer by
Sean Hill
It's necessary to open a port on your router for an application or service when you want to access it from outside or you want that application to communicate with other servers. If you are not instructed to open a port, then don't do it since you'll be opening a door for all the people.
You should always contact your supervision or IT Administrator to ask for advice when you want to do these operations.
Additionally, check the HELP documentation for the software to see what are the necessary ports that need to be opened.
Just installed Studio, it sees my NVR but keeps asking for a verification code ?
Answer by
Swati Dubey
The verification code can usually be found on the device or in the user manual. If it cannot be located, the user may need to contact the manufacturer for assistance.
There may be several reasons why the Studio playback timeline changed from blue to red in Ezviz Studio for Windows. It could be due to a software update or a change in settings. It is recommended to check the program's documentation or contact the software's support team for further assistance.
When I look at my EZVIZ monitoring screen on the PC, I see a green square. Somewhere in the middle. What is that? How do I get that away?
The green square you see on the EZVIZ monitoring screen is likely a motion detection zone. It is used to detect movement within that area. To remove it, you need to access the settings of the EZVIZ Studio software and disable or modify the motion detection settings.
I need start Ezviz Studio on PC as a User. During the start always wont admin pass. Why?
The reason why Ezviz Studio requires admin password during startup could be because it needs certain permissions and access to system resources in order to function properly. To start it as a user without admin password, you may need to contact your system administrator or the software developer for further assistance or possible alternative solutions.
Control which camera in which gallery window
The answer to the question is: You can use the Ezviz Studio software to control which camera is displayed in which gallery window.
I am unable to zoom in or zoom out in the live or playback section while using Ezviz Studio on my PC.
I managed to access the FAQ page provided by the developers on their website through Google's Cache technology, because there was a question there that referred to this issue. The developers stated that you can zoom an image in both live and playback, but only on the web. There is a possibility this could apply to the Ezviz Studio as well, but as you can see it's only for the images. There is nothing mentioned about the video playback features.
I recommend checking the built-in Help section to see exactly what you can and can't do while using the video streaming mode. I know that for my security system I have to enable the Zoom first by pressing the zooming icon and then I can use the mouse wheel to zoom in or out.
My ezviz app keep opening a pop up that says unstable network suggest to lower video quality. How do I do this please.
To lower the video quality in Ezviz Studio for Windows, you can navigate to the settings menu within the app and locate the video quality settings. From there, you should be able to adjust the video quality to a lower setting to address the issue with the unstable network.
We are using Ezviz Studio in China. But in Italy our Headquater can't see the images. If the Italian IT Manager opens all the doors, he will be able to see. But as you know, it is very dangerous to open all the doors. What ports we have to open?
It's necessary to open a port on your router for an application or service when you want to access it from outside or you want that application to communicate with other servers. If you are not instructed to open a port, then don't do it since you'll be opening a door for all the people.
You should always contact your supervision or IT Administrator to ask for advice when you want to do these operations.
Additionally, check the HELP documentation for the software to see what are the necessary ports that need to be opened.
Just installed Studio, it sees my NVR but keeps asking for a verification code ?
The verification code can usually be found on the device or in the user manual. If it cannot be located, the user may need to contact the manufacturer for assistance.
There may be several reasons why the Studio playback timeline changed from blue to red in Ezviz Studio for Windows. It could be due to a software update or a change in settings. It is recommended to check the program's documentation or contact the software's support team for further assistance.